Privacy Policy for Downtown Oakville Business Improvement Area (BIA)
Effective Date: February 16, 2021
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The Downtown Oakville Business Improvement Area (referred to as “we,” “our,” or “us”) is committed to protecting your privacy and complies with Ontario and Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canada Anti-Spam Legislation (CASL). This Privacy Policy describes how we collect, use, disclose, and manage your personal information when you visit our website, engage with our services, and participate in our events or programs.
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1. Collection of Personal Information
We collect personal information by lawful means and with your knowledge or consent. We may collect:
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Identifying Information: Such as your name, email address, phone number, and mailing address, when you sign up for our newsletter, register for events, or communicate with us.
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Event Participation Details: Information related to event registration and participation.
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Website and Interaction Data: IP address, browser type, interaction with our website, and usage statistics.
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Social Media Engagement: Information related to your interactions with our social media accounts and any public posts directed at us.
We aim to collect only the information necessary for our purposes, as outlined in this policy.
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2. Use of Personal Information
We use your personal information only for the purposes for which it was collected, including:
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Communication: To respond to inquiries, provide updates, and share event information.
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Event Management: To plan, organize, and manage Downtown Oakville events and programs.
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Improving Services: To analyze website usage and improve functionality, based on visitor preferences.
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Marketing and Promotions: To inform you about Downtown Oakville events, programs, and promotions. We will only send promotional communications if you have opted in and can unsubscribe at any time.​
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3. Compliance with CASL (Canada Anti-Spam Legislation)
We are committed to complying with Canada’s Anti-Spam Legislation (CASL). By providing us with your email address or other contact information, you consent to receiving commercial electronic messages from us, including newsletters, updates, and promotional offers related to Downtown Oakville’s events and services.
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Opting In: We only send commercial messages to individuals who have provided express or implied consent, in compliance with CASL.
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Unsubscribing: You have the right to unsubscribe from our communications at any time. Each message we send includes a link to allow you to opt out of future communications. You can also unsubscribe by contacting us at [Insert Contact Information].
4. Disclosure of Personal Information
We will only disclose your personal information with your consent, or as permitted or required by law, in the following circumstances:
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Service Providers: We may share personal information with third-party vendors or contractors who assist us in our operations, such as event management or marketing services.
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Legal Obligations: We may disclose information as required to comply with legal or regulatory requirements.
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Event Partnerships: With your consent, we may share information with event sponsors or partners if you participate in a co-hosted event.
5. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us (see Section 10 for contact information). Please note that withdrawing consent may limit our ability to provide certain services.
6. Data Security and Retention
We protect your personal information using appropriate security safeguards to prevent unauthorized access, use, or disclosure. Personal information will only be retained as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we will securely destroy or anonymize your personal information.
7. Access to and Correction of Personal Information
In compliance with Canadian privacy laws, you have the right to request access to your personal information and to seek corrections if it is inaccurate or incomplete. To exercise these rights, please contact us (see Section 10).
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze site usage. You may adjust your browser settings to disable cookies, though some website features may not function correctly without them.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our services are intended for a general audience and are not directed at children under 13. We do not knowingly collect personal information from children under this age. If we become aware of any such data, we will delete it.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any changes will be posted on our website, with the updated effective date. Continued use of our services indicates acceptance of these changes.
12. Contact Us
For questions, concerns, to exercise your privacy rights, or to unsubscribe from our communications, please contact us at:
Downtown Oakville Business Improvement Area
146 Lakeshore Road East, Oakville Ontario